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Massive multi-energy solution

Our drive for innovation gives Colorado Springs Utilities one of the nation’s most advanced multi-energy solutions. A smooth and continuous upgrade with the latest technology – even after the start of implementation – will make Colorado Springs Utilities Advanced Metering Infrastructure one of the most advanced multi-energy solutions in the USA.

In 2005, Colorado Springs Utilities, one of the four largest service utilities in the US, and former Landis+Gyr signed a partnership on the project, which was intended to implement an advanced metering solution for the utilities’ entire customer base. At that time Colorado Springs Utilities anticipated that, when fully deployed, the Cellnet system would save the utility over $6 million dollars per year in operating costs, not including the operational benefi ts the utility would attain through the deployment of a fixed network. When fi nished in 2010, the system will cover all Colorado Springs Utilities’ 528,000 metering points, making it one of the four largest service smart metering systems networking electric, water and gas meter communications in the country.

An evolving project
The ongoing project started in 2005 when Landis+Gyr won the contract. To date, 112,000 meters have been installed through 2006; 270,000 meters through 2007 and a further 124,800 meters are to be installed in 2008. As a demonstration of Landis+Gyr continuous drive for innovation, when the project was originally awarded it entailed a two-way fi xed radio network for one-way endpoint communications. Yet, due to advances in technology, in the future a population of meters will also be deployed that use a state-of-the-art radio mesh network for communications. This new technology has a number of additional operational advantages and is therefore gaining customer interest. In line with Landis+Gyr commitment to customers, our engineers understand their mission as contributors to the highest level of customer satisfaction by providing future oriented technology.

Advanced metering and services
The project includes not only solution design and implementation, but also the operation of the system for a period of fi ve years, with Colorado Springs Utilities taking over the operation afterwards. The solution is planned to be fully implemented by 2010. The utility states that the investment is self-funding. At the time of the contract award it was believed to be the largest multi-energy turnkey project ever conducted.

Cost savings and better services
When deployment initially began, Colorado Springs Utilities stated they wanted to control their meter reading costs and to “reduce employee injuries”.They also expected to reduce costs. With the addition of a two-way RF mesh infrastructure, the utility will have an installed network infrastructure that allows expanded use in the future. Colorado Springs Utilities was recently rated third overall in customer satisfaction among medium sized utilities and sixth in the nation for overall utility residential customer satisfaction in the 2007 JD Powers study. ColoradoSprings Utilities also earned high marks in the study for customer service, power quality and reliability, taking second and third nationwide in these areas. This result honors the entrepreneurial spirit of our customer and our capability as provider of enabling technology. In addition, it encourages us to continue working closely with our customers, to go beyond implementing merely what has been contracted.

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