1. Personal Data
The next sections explain how and when we collect Personal Data from you.
2. Use of Personal Data
Most of our services do not require any form of registration, allowing you to visit our site without telling us who you are. However, some services may require you to provide us with Personal Data. In these situations, if you choose to withhold any Personal Data requested by us, it may not be possible for you to gain access to certain parts of the site and for us to respond to your query.
We may collect and use Personal Data to provide you with products or services, to bill you for products and services you request, to market products and services which we think may be of interest to you, or to communicate with you for other purposes which are evident from the circumstances or about which we inform you when we collect Personal Data from you.
3. Non-disclosure of Personal Data
4. Right of access, correction and removal
Whenever we process Personal Data, we take reasonable steps to ensure that your Personal Data is kept accurate and up-to date for the purposes for which it was collected. You have the ability to object to the processing of your Personal Data if such processing is not reasonably required for a legitimate business purpose as described in this policy or our compliance with law. In the case of electronic direct marketing, we will provide you with a method to opt out of receiving further marketing materials or with a method to opt in if required by law. If you would like to exercise your rights as a data subject, please submit a request by completing this form.
The Data Privacy Officer can also be reached by post at:
Alice Mettler – Landis+Gyr Group Data Protection Officer
Alte Steinhauserstrasse 18
Or by email at:
Requests to delete personal data will be subject to any applicable legal and ethical reporting or document filing or retention obligations imposed on us.
5. Security and confidentiality
Within Landis+Gyr your personal data will be transmitted and stored in a protected environment. To ensure the security and confidentiality of Personal Data that we collect online, we use data networks protected, inter alia, by industry standard firewall and password protection. In the course of handling your Personal Data, we take measures reasonably designed to protect that information from loss, misuse, unauthorized access, disclosure, alteration or destruction.
6. Data transfers
Landis+Gyr is a global group of companies and has databases in different countries, some of which are operated by its local subsidiaries, and some of which are operated by third parties on behalf of the local Landis+Gyr affiliate. We may transfer your data to one of the Group's databases outside your country of domicile, potentially including countries which may not require an adequate level of protection for your Personal Data compared with that provided in your country.
However, Landis+Gyr has implemented legal safeguards to ensure effective levels of data protection, in particular relating to transfers of personal information outside the EEA and Switzerland.
7. "Cookies" Policy
We may collect and process information about your visit to this website, such as the pages you visit, the website you came from and some of the searches you perform. Such information is used by us to help improve the contents of the site and to compile aggregate statistics about individuals using our site for internal, market research purposes. In doing this, we may install cookies that collect the domain name of the user, your internet service provider, your operating system, and the date and time of access.
You can set your browser to notify you when you receive a cookie, this will enable you to decide if you want to accept it or not. If you do not accept then you may not be able to use all functionality of your browser software.
Unless you disable the cookies on our website, by using our website you agree to our use of those cookies.
8. Personal information on Minors
This website is not directed to minors under the age of 16 and we do not knowingly collect personal information from minors under the age of 16 for use on websites controlled by Landis+Gyr. If we become aware that we have inadvertently received personal information from a visitor under the age of 16, we will delete the information from our records.
9. Links to other sites
10. Contact us